Frequently asked customer questions
When should I avoid getting massage?
You should not book a massage if any of the following conditions apply to you:
• Fever
• Cancer
• Contagious or infectious diseases, including Covid, cold or flu, no matter how mild
• Diarrhoea and vomiting
• Undiagnosed lumps and bumps
• Under the influence of alcohol or drugs including prescription pain medication
• First trimester of pregnancy
• Recent operations or acute injuries
• Other conditions may require your consent or written permission from your GP before a massage can be carried out. I will bring this to your attention once you’ve completed your consultation form.
What is the dress code for the treatment?
If you have chosen a treatment without oil i.e. Assisted Stretching (without oil), you should wear loose fitting clothes to ensure you can sufficiently move/stretch. If oils are used in your treatment, you can undress to a level you are comfortable with but you are required to wear your underwear at all times during your treatment. requests to be inappropriately uncovered will not be tolerated by your practitioner.
On arrival, once you have shown your practitioner where you’d like your treatment to take place, they will step outside so you can get undressed in privacy. At the end of the treatment, your practitioner will leave the room to allow you to slowly get up and dressed.
Please note: All services found on Pure Reset are entirely therapeutic and non-sexual. Requests to be inappropriately uncovered will not be tolerated by your practitioner and they have the right to leave without providing a treatment should the situation arise. You will be charged the full amount for your treatment in this instance, per our cancellation policy.
What to do after my treatment?
Deep Tissue / Sports
• Avoid exercising right after the treatment.
• Get some rest post-treatment so the tissues have time to adjust and recover.
• You may feel some discomfort but that is a normal response of the body, it should go away after 72 hours post-treatment.
• Use heat or ice on the area of concern and as advised by your therapist.
Swedish
• Keep your body hydrated, don’t wait to feel thirsty to have water
• Post-treatment avoid alcohol, caffeine, tea
• Rest for at least 2 hours post-treatment, take the time you need for the body to absorb the work.
Pre & postnatal
• Rest as much as you can.
• Drink plenty of fluids to support the good function of the body.
• Do gentle movements to keep the tissues healthy and keep the tensions away.
Reflexology
• Avoid strenuous exercise for the next 24 hours
• Make time to breathe and pause, it helps with the nervous system response.
• Increase the amount of water you normally drink to support the detoxifying process.
Lymphatic drainage
• Wear loose clothes.
• Increase the amount of water you normally drink in the next 72 hours.
• Reduce tea, coffee, and soda.
• Avoid alcohol for the next 24 hours.
Will the massage hurt?
A good massage, even a Deep Tissue shouldn’t hurt. Everyone has their own ‘feels good’ pressure and an ‘ouch’ threshold.
What massage should I book for tight muscle?
If you’re unsure about which massage to book for tight muscles, it’s important to understand the differences between sport massage and deep tissue massage. Both are beneficial, but they serve different purposes and techniques.
What is a Sport Massage?
Focus: Sports massage is designed to target muscles used in specific sports activities, and it can benefit athletes as well as non-athletes. It’s not just for sportspeople — anyone with tight or sore muscles can benefit.
Technique: Sports massage combines various techniques, including deep tissue massage, that are tailored to the individual’s needs. It may involve gentle to firm pressure and also incorporates other methods to optimize muscle function.
Purpose: The main goal is to enhance performance, prevent injuries, and assist in recovery. It is often scheduled around physical activities to ensure optimal muscle function.
Timing: This type of massage is typically scheduled before, during, or after athletic events or physical activity to support muscle performance and recovery.
Stretching: Sports massage includes active and passive stretching techniques to improve flexibility and muscle performance.
What is a Deep Tissue Massage?
Focus: Deep tissue massage primarily targets chronic muscle tension, knots, and areas of muscle weakness. It is used to treat pain and stiffness that may have developed over time but is not usually focused on sport-specific injuries.
Technique: This massage uses slow, deep pressure and long strokes to release tension in the deeper layers of muscle and connective tissue.
What areas do you serve?
We can provide services for booking requests in London, Zone 1, 2 and 3
Do we need to provide any equipment?
Ensure that you have two large towels and a small towel for face cushion
What size should the room be for a massage?
Make sure there’s enough space to accommodate the massage table, leaving enough space for the therapist to move around it. A 2×3 meter space is ideal. If you have the option, choose a room that has the least number of stairs from your front door for easy access.
Additionally, prepare two large towels and one small towel to use as a headrest. Finally, adjust the room’s temperature to make it comfortable for both you and your therapist.
What do I need to provide for the treatment?
1. Choose the Right Space:
Select a room that offers a minimum area of 2×3 meters to comfortably fit the massage table and provide enough room for the therapist to move freely.
If possible, pick a location close to the front door to minimize stair use and ensure easy access.
2. Gather Necessary Towels:
• Have two large towels ready, along with a smaller one to act as a cushion for the face.
3. Prepare the Space in Advance:
• Ensure that the area is tidy and organized at least an hour before the massage begins